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These general conditions are subject to the purchase of products made by the Internet sitewww.edenetruria.com established in Tuscania (VT) Italy Via Filippo Turriozzi 15. Operations purchase will be governed by provisions referred to in Decree No 185 of 22.5.1999, and the protection of confidentiality will be subject to the discipline of Legislative Decree No. 51 of 18/05/2018
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Right of withdrawal:
According to law number 185/99 the buyer has the right to cancel the contract (Order of Sale) for a period of 10 working days from the day it receives the products.
To take advantage of this right the buyer must give notice of any intention to withdraw from the contract by registered letter with acknowledgment of receipt (within the same time limit may also send a telegram or a fax or mail, provided 'provide to send confirmation by registered letter with acknowledgment of receipt within 48 hours). For amounts up to € 100.00+iva, with regard edenetruria, it is enough to send an e-mail.
Within the same period of 10 working days must return the goods intact and in their original packaging. The shipment is charged and under the responsibility of the sender (carefully packing materials).
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For theThe Packagin and shipping we use the GLS forwarder for all the world.if you like an other forwarder please tell.
If the goods are available in stock,it will be shipped in two business day if the goods are not available, and we need more than
two days to produce it,you will receive communication on the matter. Delivery times are typically three business days for italy, four for europe and about a week for the rest of world. for the charges we apply the rates of poste italiane.
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shipping risk: |
| all parcels shipped by edenetruria are insured and then reimbursed in case of loss. |
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payment: |
The orders payment can be made by bank transfer,or
Paypal. For Italy only is possible also cash on delivery
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wholesale orders: |
Execute supplies wholesale orders for not less than € 100.00
PDF catalogs with wholesale prices, can be downloaded by registering here
the orders may be sent via mail indicating data
For invoicing, delivery and telephone number where they will be contacted for confirmation.
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